Our Commitment to Safe, Ethical, and Compliant Care

All Faith and Bloom Supports workers are required to uphold the Aged Care Code of Conduct as set out under the Aged Care Act 1997 and the strengthened Aged Care Quality Standards. This includes treating every older person with dignity and respect, acting with honesty and transparency, and reporting any concerns through our internal incident management process.

Our service delivery is aligned with the Aged Care Quality Standards, which set out the outcomes that aged care consumers can expect. We maintain documented processes for consumer dignity, ongoing assessment, personal care, and feedback management to meet these standards on every engagement.

We conduct documented risk assessments for every service environment prior to commencement. Our WHS obligations are met under the Work Health and Safety Act 2020 (WA), including hazard identification, incident reporting, and safe work method statements for manual handling and yard maintenance tasks.

All workers engaged by Faith and Bloom Supports are covered under a current WorkCover policy. This protects both workers and Approved Providers from liability in the event of a workplace injury, and is a mandatory requirement for all subcontracting arrangements.

Every worker holds a current National Police Check completed prior to their first deployment. Checks are renewed on a regular cycle to ensure ongoing suitability for working with older persons and vulnerable adults in a home environment.

All workers are engaged and paid in strict accordance with the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS Award). This includes correct classification, penalty rates, allowances, and overtime provisions — ensuring fair pay and reducing co-employment risk for Approved Providers.